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TERMS AND CONDITIONS

Last updated on 27-01-2024 08:32:44

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These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between ARES ATTIRE, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

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The use of this website or availing of our Services is subject to the following terms of use:

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To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.

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You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of our Services and the websiteis solely at your own risk and discretion..

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You are required to independently assess and ensure that the Services meet your requirements.

The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.

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You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws. You agree to pay us the charges associated with availing the Services.

You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

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You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.

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You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.

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You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable).

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In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund. Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website

PRIVACY POLICY

1. Introduction:

                                Ares Attire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [aresattire.in], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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2. Information We Collect:

                                 We may collect information about you in a variety of ways. The information we may collect on the Site includes:

->Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
- >Payment Data: We use Razorpay to process payments. When you make a purchase on our Site, your payment information is processed and stored by Razorpay according to their privacy policy. We only store the transaction details necessary for record-keeping and dispute resolution.
- >Product Listings: Information related to the products listed by retailers, wholesalers, and other clothing brand owners, including product descriptions, prices, images, and stock levels.

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3. Use of Your Information:

                                Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

- >Facilitate account creation and login processes.
- >Process your transactions through Razorpay.
- >Manage and display product listings on the platform.
- >Send you administrative information, such as updates, security alerts, and support.
- >Manage your orders and provide you with customer support.
- >Improve our services and the functionality of the Site.
- >Enforce our terms, conditions, and policies.

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4. Disclosure of Your Information:

                                We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

- >By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- >Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing through Razorpay, data analysis, email delivery, hosting services, customer service, and marketing assistance.

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5. Payment Processing:

                               We use Razorpay for processing payments. Razorpay collects and processes your payment information in accordance with their privacy policy. For more information on how Razorpay handles your data, please visit [Razorpay Privacy Policy](https://razorpay.com/privacy/).

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6. Security of Your Information:

                             We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

7. Data Retention:

                                We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate.

 

8. Your Rights:

                              Depending on your location, you may have the following rights regarding your personal information:

- > Access to your personal information.
- >Correction of your personal information.
- >Deletion of your personal information.
- >Objection to or restriction of processing your personal information.
- >Portability of your personal information.

To exercise any of these rights, please contact us at aresattireindia@gmail.com.

 

9. Changes to This Privacy Policy:

                                    This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

 

10. Contact Us:

                                   If you have questions or comments about this Privacy Policy, please contact us at:

Ares Attire  
aresattireindia@gmail.com  
+91 8925715046  
[aresattire.in](http://aresattire.in)
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PAYMENT POLICIES

Payment Methods: We accept payments via RazorPay, PayPal, and other specified digital payment methods.

Transaction Security: All transactions are securely processed using industry-standard encryption to protect your financial information.

Order Confirmation: Upon placing an order, customers will receive an order confirmation via email, detailing the items purchased, total amount, and payment method.

Payment Authorization: Payment is authorized and charged at the time of order placement. For pre-order items, payment may be processed closer to the shipping date.Currency: All transactions are processed in [currency], and prices are displayed in the same currency.

Refunds and Returns: Refunds are issued according to our Refund Policy. Customers may request returns for eligible items within [number] days of receiving their order.

Payment Processing Fees: AresAttire does not charge any additional fees for using the specified payment methods. However, customers are responsible for any fees imposed by their banks or payment providers.

Sales Tax: Prices displayed on the website are inclusive/exclusive of sales tax, as per local regulations.

Payment Security: We prioritize the security of your payment information and comply with all applicable data protection laws.

Contact Us: For any questions or concerns regarding payments or our payment policy, please contact our customer service team at aresattireindia@gmail.com.

SHIPPING & DELIVERY POLICY

Domestic Orders:
At ARES ATTIRE, delivery times vary depending on the retailer's shipping policy. Some customers may receive their orders within 1-2 days, others within 4-5 days, and some within 12-13 days. However, we ensure that delivery will not exceed 30 days from the date of order confirmation.

Customized Shipping Policies: 
One of the unique features of ARES ATTIRE is our commitment to providing customized shipping and delivery policies for each of our retailers. This allows for flexibility and tailored experiences, ensuring that the specific needs of both the seller and the buyer are met.

Retailer Responsibility: 
Please note that shipping and delivery are entirely managed by the individual retailers. ARES ATTIRE does not handle the shipping process directly. Each seller is responsible for the shipment and delivery of their products.

ARES ATTIRE's Commitment:
While we guarantee to hand over all consignments to the respective courier or postal authorities within the agreed timeframe, the exact delivery time is subject to the retailer's specific shipping policies. The delivery of orders will be made to the address provided by the buyer during the purchase process.

Confirmation and Support:  
Delivery of our services will be confirmed via the email address provided at registration. For any issues related to the utilization of our services, please contact our helpdesk at aresattireindia@gmail.com.

Marketplace Operations:
As ARES ATTIRE operates as a marketplace, each seller is solely responsible for the shipment and delivery of their products. Buyers are encouraged to review and agree to the specific shipping policies provided by each seller on the product page before completing a purchase.

Delayed Delivery: 
If an order cannot be delivered within the 30-day timeframe, the buyer will be notified, and appropriate actions will be taken, such as offering a refund or providing an alternative solution.

Contact Information:  
For further assistance or if you have any questions, please reach out to the seller directly or contact our support team at aresattireindia@gmail.com.

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CANCELLATION AND RETURN POLICY

At Ares Attire, we host a variety of sellers offering unique products. Each seller on our platform maintains their own cancellation and refund policies. It is important to review the policies of the seller from whom you are purchasing before completing your transaction.

Seller's Policies: Each seller determines their specific policies regarding cancellations, returns, and refunds. Please refer to the seller's product listing or contact them directly for details.

Marketplace Role: Ares Attire facilitates transactions between buyers and sellers but does not dictate individual seller policies. We encourage open communication between buyers and sellers to resolve any issues that may arise.

Updates: Policies may be updated or modified. It is recommended to review seller policies regularly for any changes.

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